T4
FANNIE_MAE
High Confidence
Guidance
Servicing Notice – Advance Notice of Retirement of HomeSaver Solutions Network Workout Functionality
Technology platform consolidation and servicing streamlining by Fannie Mae
MODERATE
Impact Level
Top: Operational (3)
Classification
- Regulatory Program
- GSE Servicing Requirements
- Doc Type
- Guidance
- Effective Date
- 2025-12-01
- Days to Action
- -227
- Comment Deadline
- —
- Published
- 2025-05-14
Urgency Basis
Effective date was December 1, 2025, which has already passed as of today (June 2, 2026). This is a historical change that should have been implemented.
Operational Context
Flags
Systems Change Required
Affected Functions
Operations
Technology
Institution Applicability
All
Impact by Category
Compliance
0
Operational
3
Data Governance
2
Model Risk
0
Reporting & Disclosure
0
Capital & Liquidity
0
Consumer Protection
0
Third-Party Risk
0
Key Requirements
- Transition all workout reporting activities from HSSN to SMDU Case Management by November 30, 2025
- Complete staff training on SMDU platform using provided user guide modules
- Migrate all active workout cases and related documentation to SMDU platform
- Establish new workflows for loan modification case creation and submission in SMDU
Scoring Rationale
This is an operational platform migration notice from Fannie Mae rather than a regulatory requirement. The change requires moderate operational effort to transition systems and retrain staff, but creates no new compliance obligations. The effective date has already passed, making this a historical notice for tracking purposes.
AI Analysis Disclosure — This record, including its scores, impact assessments, and Advisory
Assessment (impact, risk, and recommended actions), was generated by an AI model and may contain errors or
omissions. The Advisory Assessment is a starting point for analysis, not a substitute for professional judgment.
Effective dates, applicability determinations, impact assessments, and any recommended actions should be
independently verified against primary regulatory source documents and reviewed by qualified compliance or legal
personnel before taking compliance action. This output does not constitute legal or compliance advice.