Servicing Notice - UGI Merger
Administrative notification of completed mortgage insurer merger requiring contact information updates
Advisory Assessment
Impact. Your operations team needs to update internal contact databases to reflect UGI as the successor to RMIC for mortgage insurance policy servicing, directing future communications to Arch MI Policy Servicing. This administrative change affects how your staff routes servicing inquiries and correspondence for RMIC-insured loans but creates no new compliance obligations or process changes.
Risk. The primary exposure is operational inefficiency from outdated contact information leading to delayed communications or misdirected servicing requests. Your servicing staff could waste time contacting obsolete phone numbers or email addresses when handling RMIC policy matters, potentially creating customer service delays.
Recommended Action. Operations should immediately update all internal contact databases, procedural manuals, and staff reference materials to reflect the new Arch MI contact information: 877-642-4642 and policyservicing@archmi.com. Communicate these changes to front-line servicing staff who handle mortgage insurance inquiries to ensure seamless transition of existing workflows.
Watch. Monitor for any follow-up communications from Fannie Mae regarding additional operational changes related to the UGI merger, though none are expected given the administrative nature of this transition.
Classification
- Regulatory Program
- GSE Servicing Requirements
- Doc Type
- Other
- Effective Date
- 2025-06-01
- Days to Action
- -410
- Comment Deadline
- —
- Published
- 2025-06-11
Urgency Basis
Effective date was June 1, 2025, which is 352 days in the past from today's date of May 19, 2026. This is a notification of a completed merger with no new compliance obligations.
Operational Context
Impact by Category
Key Requirements
Scoring Rationale
This is a straightforward administrative notice of a completed merger between mortgage insurance companies. The document requires minimal operational adjustments (updating contact information) but creates no new regulatory obligations. Fannie Mae has already provided non-objection to the merger and confirms existing processes remain in place. The effective date has already passed, making this purely informational with no urgency for compliance action.